Legal

This Privacy Policy explains how Norelle Health ("we," "us," or "our") collects, uses, and protects information when you visit our website or request a consultation. By using this website, you agree to the practices described below.

Information We Collect

We collect information that you provide directly to us, including when you submit a consultation request or contact form. This may include:

• Contact details such as your name, email address, and phone number.
• The reason for your visit and any additional comments you choose to share.
• The area of interest or department you select.

We also collect limited technical information automatically, such as your browser type, device information, referring pages, and general usage data, through cookies and similar technologies.

How We Use Your Information

• To respond to your inquiries and coordinate your requested consultation.
• To contact you regarding your request by phone, email, or other means you provide.
• To operate, maintain, and improve our website and services.
• To comply with applicable legal and regulatory obligations.

Protected Health Information

Please do not submit detailed medical records or sensitive health information through the website forms. Any health information you provide is used solely to route and respond to your request. Once you become a patient, the handling of your protected health information is governed by our Notice of Privacy Practices and applicable law, including HIPAA where it applies.

Cookies and Analytics

We may use cookies and third-party analytics tools to understand how visitors use our website. These tools help us measure traffic and improve the experience. You can control cookies through your browser settings, though disabling them may affect site functionality.

How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who support our website, communications, and operations, under appropriate confidentiality obligations.
• Authorities or other parties when required by law or to protect our rights and the safety of others.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Your Choices

You may request access to, correction of, or deletion of the personal information you have provided to us by contacting us using the details below. You may also opt out of non-essential communications at any time.

Third-Party Links

Our website may link to third-party sites, including online scheduling tools. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

Children's Privacy

Our website is not directed to children, and we do not knowingly collect personal information from children without appropriate consent.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page, and the date above reflects the most recent revision.

Contact Us

If you have questions about this Privacy Policy, please contact us at Office@norellehealth.com or (212) 444-8006.